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FAQs
Yes we do! Free standard shipping applies to orders with a total value of $55 USD/$75 CAD and over. Free shipping is available for Standard shipping method only.
> Standard* Shipping takes 3 - 7 business days. > Express* Shipping takes 1 -2 business days.
Note: Orders with full payment authorization are processed within 24-hours. Orders placed on weekends or holidays will begin processing the next business day.
Yes. We ship to Canada (excluding Yukon, Nunavut and the northwest territories) and we also ship the United States (excluding Alaska, Hawaii and Puerto-Rico).
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For Health and hygiene reason, we do not accept returns of underwear. However, we want you to love your purchase(s), if something isn’t right, our Customer Care service, may be able to help you. Upon authorization only you may be able to return unworn, unwashed merchandise with all tags and labels attached, and original packaging within 30 days from delivery of your online orders.